FAIR CIRCLE @ Hong Kong Fair Trade Power is a social enterprise established in 2005, with a mission to mobilize fair trade movements. We are solely owned by the non-profit “Fair Trade Power”, FAIR CIRCLE is our brand name. FAIR CIRCLE is a member of the World Fair Trade Organization, and received Silver Award by the Business Environment Council for Sustainable Product Supplier. The WFTO Guarantee System guarantees that FAIR CIRCLE is in compliance with the global Fair Trade Principles and the WFTO FT Standard. We mobilize fair trade in a holistic approach through three different areas of work: advocacy and education, strengthening capacity of producers, sales of fair trade products, we improved the livelihoods of 350,000 disadvantaged producers in more than 30 countries each year.
1. Items sold are non-refundable.
2. The products are supplied by FAIR CIRCLE @ Hong Kong Fair Trade Power Limited
3. If in case of any dispute, FAIR CIRCLE @ Hong Kong Fair Trade Power Limited and health.ESDlife reserve the right of final decision.
- Free local delivery service will be provided upon transaction amount of FAIR CIRCLE products of HK$400. For spending less than HKD$400, HKD$60 delivery fee will be charged.
- We will arrange the shipment within 4 working days after the order is confirmed.
- Please note that the delivery time will be affected by statutory holidays, natural disasters, traffic or the weather.
- All order confirmations are subject to stock availability. In the event of the unavailability of the requested products, health.ESDlife has the right to reject the order and notify customers by phone or email before delivery for rearrangements.
- The quality assurance for products should have at least 3 months validity from the date of receipt by the customer.
- Customers are responsible to check the condition of goods received at the time of delivery. Once confirmed, no replacement is accepted.
- Products shall be kept in the original package with good conditions for return or exchange. Products that has been worn, used, or altered will not be accepted for return or exchange.
- If any other defective or missing item is found, customers are required to keep the original receipt and contact health.ESDlife Customer Service Department via the below channels within 3 days from the date of delivery.
Email: firstname.lastname@example.org / ESDlife customer service hotline: (852) 3151-2288