Thinking Group Holding Limited

"Thinking Group is a well-known distributor company since 1998. Headquarter in Hong Kong and branches in Shanghai, Beijing, Shenzhen and Taipei.


Thinking Group’s sales network covers Hong Kong, Macau, China, Taipei and South East Asia. Our missions adhere to constantly develop sales network in order to penetrate the premium consumer electronics product to every corner of Asia by providing excellent service and support to our retailers as well as consumers.

 

Thinking Group is an official distributor of world-famous brands, including Audiophiles brand, Gadgets & Smartphone accessories: AAUXX, Aftershokz, Canal Works, Comply, ERATO, ETYMOTIC RESEARCH, Harman Kardon, HiBy, ible, iFLYTEK, JBL, Light Harmonic, Lotoo, Mobvoi, ODOYO, Optoma NuForce, Purdio, Sogou, SpinFit, Ultimate Ears (Custom-Made), Westone. "

8 products

General terms

1.       Items sold are non-refundable.
2.       The products are supplied by Thinking Group Holding Limited
3.       If in case of any dispute, Thinking Group Holding Limited and ESDlife. reserve the right of final decision.

 

Delivery

1.       Free local delivery service will be provided upon transaction amount of products of HK$350. For spending less than HKD$350, HKD$60 delivery fee will be charged.
2.       We will arrange the shipment within 2-7 working days after the order is confirmed. 
3.       Please note that the delivery time will be affected by statutory holidays, natural disasters, traffic or the weather.
4.       All order confirmations are subject to stock availability. In the event of the unavailability of the requested products, ESD Services Ltd. has the right to reject the order and notify customers by phone or email before delivery for rearrangements.

 

Exchange Policy

1.       Customers are responsible to check the condition of goods received at the time of delivery. Once confirmed, no replacement is accepted.
2.       Products shall be kept in the original package with good conditions for return or exchange. Products that has been worn, used, or altered will not be accepted for return or exchange.
3.       If any other defective or missing item is found, customers are required to keep the original receipt and contact Thinking Group Holding Limited Customer Service Department via the below channels within 3 days from the date of delivery.
Email:  cs.team@thinkinggroup.com
Customer service hotline: 2955 1333

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