Winco Century Limited devotes to serving consumers with high quality water purifiers, domestic appliances and lifestyle products. As the authorized agent of Philips water purifying products in Hong Kong and Macau, we offer a variety of products, ranging from water purifiers, RO water dispenser, pitchers, shower filter to hydration bottles with filter cartridges.
- Items sold are non-refundable.
- The products are supplied by Winco Century Limited.
- If in case of any dispute, Winco Century Limited and health.ESDlife reserve the right of final decision.
- Free local delivery service will be provided for all Philips Water Purifier products.
- We will arrange the shipment within 3-14 working days after the order is confirmed.
- Please note that the delivery time will be affected by statutory holidays, natural disasters, traffic or the weather.
- All order confirmations are subject to stock availability. In the event of the unavailability of the requested products, health.ESDlife has the right to reject the order and notify customers by phone or email before delivery for rearrangements.
- Delivery Service is only restricted to Hong Kong (excluding islands, closed area and locations without elevator).
- PO Box address is not accepted.
- The quality assurance for products should have 24 months (filter cartridge is not covered) validity from the date of receipt by the customer.
- Carry-in warranty service does not cover any damage or loss caused by man-made, misuse, or/and other events beyond Winco Century Limited's control.
- Customers are responsible to check the condition of goods received at the time of delivery. Once confirmed, no replacement is accepted.
- Products shall be kept in the original package with good conditions for return or exchange. Products that has been worn, used, or altered will not be accepted for return or exchange.
- If any other defective or missing item is found, customers are required to keep the original receipt and contact health.ESDlife Customer Service Department via the below channels within 3 days from the date of delivery.