Since 1965, Flora has been committed to perfecting ancient remedies of maximum purity, quality, and potency — with a holistic approach to health. A company with deep roots and strong family values, Flora only uses ingredients from original medical discoveries where available, to formulate and manufacture an easily accessible and equally beneficial product for modern man. Some of their pride prodcuts are the original Flor•Essence®, the only version of this product on the market authorized to carry Elaine Alexander's signature on the packaging to vouch for its historical authenticity, as well as their newly adapted Beyond Grape Seed using Dr. Jack Masquelier's original OPC's in their formulation.
General Terms:
- Items sold are non-refundable.
- The quality assurance for products should have at least 6 months validity from the date of receipt by the customer.
- The products are supplied by Jireh International Health Ltd.
- If in case of any dispute, Jireh International Health Ltd and Health.ESDlife reserve the right of final decision.
Delivery Terms:
- Free local delivery service will be provided upon transaction amount of HK$550. For spending less than HKD$550, HKD$70 delivery fee will be charged.
- Door-to-door delivery is not applicable to remote areas, only limited to self pick-up at SF Lockers.
- We will arrange the shipment within 3-5 working days after the order is confirmed.
- Please note that the delivery time will be affected by statutory holidays, natural disasters, traffic or the weather.
- All order confirmations are subject to stock availability. In the event of the unavailability of the requested products, health.ESDlife has the right to reject the order and notify customers by phone or email before delivery for rearrangements.
Exchange Policy:
- Customers are responsible to check the condition of goods received at the time of delivery. Once confirmed, no replacement is accepted.
- Products shall be kept in the original package with good conditions for return or exchange. Products that has been worn, used, or altered will not be accepted for return or exchange.
- If any other defective or missing item is found, customers are required to keep the original receipt and contact health.ESDlife Customer Service Department via the below channels within 3 days from the date of delivery.
Email: support@esdlife.com
